LATEST NEWS (January 19, 2019) La Caisse Expands its Investment in Metro Supply Chain Group...More

Operations Supervisor

Metro to Home

Supervise daily work assignments and follow up on the delivery of the expected performance results:

 

  • Complete shift briefing template to ensure the effective and consistent communication of relevant information to all employees
  • Assign and follow up with pickers and labelers on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion
  • Monitor schedules with Team Leaders to ensure the sequences of orders are picked based on priority shipments
  • Flag priority orders for inbound/outbound trailers
  • Give special attention to priority orders to ensure errors are reduced
  • Monitor and manage workload levels and availability of resources
  • Assess and determine overtime requirements on a timely basis
  • Meet daily to monitor document control and ensure workflow is maintained, shipments are not delayed, work assignments are issued timely and team cooperation is evident
  • Conduct daily/weekly shift meetings to ensure that staff is kept informed
  • Manage and provide leadership to staff including training of employees, obtaining performance results, organizing work assignments, and maintaining a productive, safe and motivational work environment.
  • Create and maintain an environment that promotes positive communication while fostering teamwork within the facility and the company.
  • Monitor analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
  • Maintain accurate daily and weekly timekeeping and attendance records to ensure proper payment of employee and temporary employees
  • Make sure Health & Safety program is follow
  • Ensure operation procedures, equipment & facilities follow company policies & legislative requirements,
  • Maintain close interaction with customer to develop strong relationships while assessing service requirements; communicate where appropriate. Maintain a good quality of customer product according to its standards and quality management system in place.
  • Strive for continuous improvement by soliciting employee suggestions and feedback and making recommendations.
  • Assist in the development of facility goals and strategies to support the overall business plan.
  • Implement and actively champion compliance with company policies & procedures.
  • Responsible for the follow up and to implant Quality system.
  • Other duties as required

EDUCATION:

  • College diploma in Business Management with focus in logistics management

 

EXPERIENCE:

  • Five (5) years distribution experience (some of which in a 3PL environment)
  • Two (2) years of supervisory experience

 

CORE COMPETENCIES:

  • Proven communication skills both verbal and written
  • Thorough knowledge of company equipment
  • Service oriented with strong customer interaction skills and commitment
  • Ability to make sound decisions independently to obtain desired results
  • Strong interpersonal skills and a proven leadership ability within a solid team environment
  • Able to create own control tools through effective M.S. software applications knowledge primarily in excel & word
  • Good knowledge of an integrated Inventory Control/ ERP software
  • Analytical skills with familiarity of financial reports

To apply for this job email your details to careers@metroscg.com