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Cross-border fulfillment

Seamless, cross-border fulfillment that moves with your business

As global supply chains continue to shift, Metro Supply Chain is here to help you stay agile and competitive. We make cross-border fulfillment feel effortless with:

  • Rapid onboarding
  • Cross-border and customs expertise
  • Localized delivery
  • Scalable infrastructure

Our experts partner with you to tailor a supply chain solution that aligns with your business goals, ensuring peak performance.

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What is cross-border fulfillment?

Cross-border fulfillment is the end-to-end process of storing, packing and shipping products to customers in other countries. It allows businesses to expand internationally while maintaining reliable, localized service.

Key benefits of cross-border fulfillment:

  • Market expansion: Reach new customer bases in international markets
  • Faster delivery: Shorten transit times by using local inventory and fulfillment centres
  • Cost efficiency: Reduce overall logistics costs through smarter shipping strategies
  • Improved customer satisfaction: Deliver a local experience with faster, more reliable service
  • Scalable growth: Expand into new regions with flexible infrastructure that grows with your business

Metro Supply Chain enables brands to expand across borders while delivering a fulfillment experience that feels local no matter where your customers are.

Why choose Metro Supply Chain for cross-border fulfillment?

We make going global feel local. Our tailored fulfillment strategies are built on proven logistics expertise, advanced technology and scalable infrastructure across Canada, the U.S., the U.K., and beyond.

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Strategic warehousing and localized delivery

With fulfillment centres in major logistics hubs, we position your inventory closer to your customers across North America and the U.K., reducing delivery times and last-mile costs.

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Customs and trade regulation expertise

We bring years of experience navigating customs procedures and ensuring compliance with international trade regulations.

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Advanced technology & real-time visibility

Stay in control with end-to-end tracking and predictive analytics that keep you informed and your customers satisfied.

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Scalable, agile infrastructure

Our storage and fulfillment capacity expands and contracts with you so you're ready for peak seasons, rapid growth, and everything in between.

money_bill_coin

Optimized shipping and fulfillment costs

Tap into our preferred carrier rates, shipment consolidation capabilities and route optimization for better cost efficiency.

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Fast, flexible
onboarding

Get started quickly with a dedicated team that configures fulfillment to your business model, product profile and growth goals.

empowered_consumers

Improved customer satisfaction

Efficient cross-border fulfillment can lead to faster delivery times, enhancing the overall customer experience.

ongoing_maintenance (1)

Simplified returns management

We streamline the returns and refunds process for cross-border transactions to help build trust and loyalty across global markets.

truck_star

Strategic warehousing and localized delivery

With fulfillment centres in major logistics hubs, we position your inventory closer to your customers across North America and the U.K., reducing delivery times and last-mile costs.

duties_tariffs (2)

Customs and trade regulation expertise

We bring years of experience navigating customs procedures and ensuring compliance with international trade regulations.

clean_data

Advanced technology & real-time visibility

Stay in control with end-to-end tracking and predictive analytics that keep you informed and your customers satisfied.

arrows_cog_time_location

Scalable, agile infrastructure

Our storage and fulfillment capacity expands and contracts with you so you're ready for peak seasons, rapid growth, and everything in between.

money_bill_coin

Optimized shipping and fulfillment costs

Tap into our preferred carrier rates, shipment consolidation capabilities and route optimization for better cost efficiency.

supply_chain2-1

Fast, flexible
onboarding

Get started quickly with a dedicated team that configures fulfillment to your business model, product profile and growth goals.

empowered_consumers

Improved customer satisfaction

Efficient cross-border fulfillment can lead to faster delivery times, enhancing the overall customer experience.

ongoing_maintenance (1)

Simplified returns management

We streamline the returns and refunds process for cross-border transactions to help build trust and loyalty across global markets.

Cross-border tasks we handle so you don't have to

  • International shipping logistics
  • Customs documentation and brokerage
  • Duty and tax management
  • Inventory distribution across borders
  • Last-mile delivery optimization
  • Returns and reverse logistics

Ready to talk to an expert about your cross-border strategy?

With over 50 years of logistics leadership, Metro Supply Chain delivers resilient, future-ready cross-border fulfilment built to support today’s complexity and tomorrow’s growth.

Frequently asked questions about cross-border fulfillment

How long does it take to set up cross-border fulfillment with Metro Supply Chain?

Our rapid onboarding process typically gets you up and running within 30–60 days, depending on product type, systems integration and compliance needs.

Do you offer customs brokerage and documentation services?

Yes. We handle all customs documentation, clearance and brokerage coordination, ensuring full compliance with trade regulations across countries.

Can I track inventory across all your fulfillment centres in real time?

Yes, our integrated platform provides real-time visibility across our entire network so you can manage inventory, orders and customer SLAs with confidence.

What kind of products does Metro Supply Chain specialize in?

Metro Supply Chain serves a wide range of industries with specialized expertise in retail, consumer packaged goods, health & wellness, apparel, industrial, automotive, technology, public sector, and food & beverage.

Does Metro Supply Chain support returns and exchanges across borders?

Yes. We offer fully managed reverse logistics, including localized returns processing and refund handling to streamline the customer experience.

Is Metro Supply Chain's fulfillment network integrated with ecommerce platforms?

Our systems easily integrate with Shopify, Magento, Salesforce Commerce Cloud and custom platforms via API, EDI or native connectors.