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Ottawa 3PL provider for strategic end-to-end fulfillment solutions

Metro Supply Chain is a trusted Canadian third-party logistics (3PL) provider offering high-performance logistics and fulfillment solutions in Ottawa.

Our strategically located 3PL facilities keep your operations running smoothly from pick and pack through last‑mile delivery and reverse logistics, giving you the capacity to scale efficiently and handle complex logistics projects across Canada and the US.

Discover how our automated fulfillment centres can meet your evolving logistics needs.

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Serving the National Capital Region & beyond

Our Ottawa fulfillment centres serve the Greater Ottawa Area, Southern Ontario and support nationwide and cross-border distribution.

Coverage zones include:

  • Ottawa
  • Gatineau
  • Montreal
  • Cornwall
  • Renfrew
  • Kingston
  • New York, Vermont (cross-border)

Our facilities are positioned for fast product delivery and reduced shipping costs across Ontario and the rest of Canada, plus into the US.

Toronto Automation

Why choose Metro Supply Chain as your Ottawa 3PL partner?

Our Ottawa-based 3PL network provides:

  • Scalable capacity to support major logistics projects, peak season surges and long-term growth
  • Strategic access to major logistics hubs for national and cross-border distribution
  • Flexible fulfillment operations across multiple Ontario facilities
  • End-to-end logistics solutions, including inbound receiving, pick-and-pack, last-mile delivery and reverse logistics
  • Advanced automation, robotics and real-time business intelligence

Metro Supply Chain is your trusted partner for high-performance fulfillment and logistics in Ottawa.

Services offered in our Ottawa fulfillment centres

Technology-driven 3PL fulfillment in Canada

Metro Supply Chain’s facilities are backed by a nationwide network powered by automation, robotics and advanced business intelligence.

Use Metro Supply Chain’s scale and global footprint to expand your reach

Metro Supply Chain is the largest privately-owned supply chain solutions company in Canada, managing more than 22.5 million square feet in over 190 sites across North America and the United Kingdom.

22.5M

square feet of warehousing

teal_icons_goods_handled

30B+

goods handled annually

teal_icons_site_in_7_countries

190

sites operated from 6 countries

teal_icons_last_mile_deliveries

7M

last-mile deliveries in North America each year

teal_icons_team_members

9K

team members

teal_icons_products_packed

1B+

products units fulfilled in 2025

22.5M

square feet of warehousing

teal_icons_goods_handled

30B+

goods handled annually

teal_icons_site_in_7_countries

190

sites operated from 6 countries

teal_icons_last_mile_deliveries

7M

last-mile deliveries in North America each year

teal_icons_team_members

9K

team members

teal_icons_products_packed

1B+

products units fulfilled in 2025

Frequently asked questions about Ottawa 3PL fulfillment

Can Metro Supply Chain support government and public sector logistics projects?
Yes. Metro Supply Chain has extensive experience supporting government and public‑sector initiatives, including large‑scale logistics programs, secure warehousing and time‑sensitive distribution projects. Our facilities, processes and teams are equipped to meet stringent compliance, security and reporting requirements, and we can tailor solutions to federal, provincial and municipal needs. Whether it’s managing critical inventory, coordinating emergency response logistics or delivering complex multi‑site projects, we provide the reliability and transparency public‑sector organizations depend on.
Does Metro Supply Chain have a fulfillment centre in Ottawa?

Yes, Metro Supply Chain operates multiple fulfillment centres across Ottawa, and the Southern Ontario region. These facilities are part of our national network and offer full-service 3PL capabilities tailored for ecommerce, retail and B2B distribution.

Where can Metro Supply Chain ship to from its Ottawa location?

From Metro Supply Chain's Ottawa-area facilities, we ship across Canada and into the United States. Our strategic location enables fast, cost-effective delivery to major urban centres, including Toronto, Montreal, Calgary, Vancouver and cross-border destinations like New York and Vermont.

How fast is delivery from Ottawa?

Metro Supply Chain offers 1 to 4-day delivery across Canada, with expedited options available. Our smart routing and multi-carrier network ensure reliable, on-time delivery, even during peak seasons.

Does Metro Supply Chain support product returns management?

Yes, Metro Supply Chain supports returns management. Our reverse logistics services include returns processing, inspection, refurbishment and restocking. We also offer branded return experiences and sustainability-focused solutions.

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Can Metro Supply Chain handle branded or custom packaging?

Yes, Metro Supply Chain supports custom packaging, kitting and assembly tailored to your brand. Whether it’s seasonal bundles, promotional inserts or eco-friendly packaging, we help you deliver a memorable unboxing experience.

How does an Ottawa fulfillment centre benefit my business?

An Ottawa fulfillment centre gives your business a strategic edge by placing your inventory closer to customers across Eastern Ontario and Quebec, which shortens delivery times and reduces shipping costs. Ottawa is close to major transport corridors, metropolitan centres and Canada's largest logistics hubs.   

What industries does Metro Supply Chain serve?

We serve a wide range of industries, including:

  • Government and public sector
  • Ecommerce and retail
  • Consumer goods
  • Healthcare and medical devices
  • Automotive and industrial
  • Food and beverage
  • Technology 

 

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