Ottawa fulfillment
Ottawa 3PL provider for strategic end-to-end fulfillment solutions
Metro Supply Chain is a trusted Canadian third-party logistics (3PL) provider offering high-performance logistics and fulfillment solutions in Ottawa.
Our strategically located 3PL facilities keep your operations running smoothly from pick and pack through last‑mile delivery and reverse logistics, giving you the capacity to scale efficiently and handle complex logistics projects across Canada and the US.
Discover how our automated fulfillment centres can meet your evolving logistics needs.
Looking for a package? Contact us here
Serving the National Capital Region & beyond
Our Ottawa fulfillment centres serve the Greater Ottawa Area, Southern Ontario and support nationwide and cross-border distribution.
Coverage zones include:
- Ottawa
- Gatineau
- Montreal
- Cornwall
- Renfrew
- Kingston
- New York, Vermont (cross-border)
Our facilities are positioned for fast product delivery and reduced shipping costs across Ontario and the rest of Canada, plus into the US.
Why choose Metro Supply Chain as your Ottawa 3PL partner?
Our Ottawa-based 3PL network provides:
- Scalable capacity to support major logistics projects, peak season surges and long-term growth
- Strategic access to major logistics hubs for national and cross-border distribution
- Flexible fulfillment operations across multiple Ontario facilities
- End-to-end logistics solutions, including inbound receiving, pick-and-pack, last-mile delivery and reverse logistics
- Advanced automation, robotics and real-time business intelligence
Metro Supply Chain is your trusted partner for high-performance fulfillment and logistics in Ottawa.
Services offered in our Ottawa fulfillment centres
Warehousing & inventory management
Our solutions include secure GMP and Health Canada compliant facilities, fully-integrated inbound/outbound processing, smart yard management, secure lot-control and high-density automation.
Learn moreEcommerce and direct-to-consumer fulfillment
From inventory management through pick, pack and ship, we offer seamless integration with platforms like Shopify and WooCommerce, delivering 99% order accuracy and 1–4 day shipping across Canada.
Learn moreB2B distribution & retailer compliance
Pallet and bulk shipments, LTL and FTL options, full compliance with retailer routing guides and flexible order management ensure precise, scalable distribution across channels.
Learn moreCross-border & international logistics
Canadian-US operations, customs expertise, localized delivery and an international network operating in Europe and the UK enable seamless cross-border and international logistics.
Learn moreTransportation solutions and time-critical logistics
Inbound through last-mile delivery, a multi-carrier network, real-time tracking and dedicated fleet options ensure end-to-end transportation visibility and flexibility.
Learn moreReverse logistics & value-added services
Returns management, refurbishment, kitting, packaging and sustainable solutions come together to enhance post-purchase experiences and operational efficiency.
Learn moreWarehousing & inventory management
Our solutions include secure GMP and Health Canada compliant facilities, fully-integrated inbound/outbound processing, smart yard management, secure lot-control and high-density automation.
Learn moreEcommerce and direct-to-consumer fulfillment
From inventory management through pick, pack and ship, we offer seamless integration with platforms like Shopify and WooCommerce, delivering 99% order accuracy and 1–4 day shipping across Canada.
Learn moreB2B distribution & retailer compliance
Pallet and bulk shipments, LTL and FTL options, full compliance with retailer routing guides and flexible order management ensure precise, scalable distribution across channels.
Learn moreCross-border & international logistics
Canadian-US operations, customs expertise, localized delivery and an international network operating in Europe and the UK enable seamless cross-border and international logistics.
Learn moreTransportation solutions and time-critical logistics
Inbound through last-mile delivery, a multi-carrier network, real-time tracking and dedicated fleet options ensure end-to-end transportation visibility and flexibility.
Learn moreReverse logistics & value-added services
Returns management, refurbishment, kitting, packaging and sustainable solutions come together to enhance post-purchase experiences and operational efficiency.
Learn moreTechnology-driven 3PL fulfillment in Canada
Metro Supply Chain’s facilities are backed by a nationwide network powered by automation, robotics and advanced business intelligence.
Business intelligence made simple
Gain actionable insights into your operations with our intuitive business intelligence tools. Real-time, dynamic reporting empowers you to make agile, informed decisions that drive efficiency and growth.
Learn moreAutomation that scales with you
Increase productivity and handle demand spikes with advanced automation, including goods-to-person systems, sortation technology and collaborative robots for enhanced throughput and flexibility.
Learn moreUse Metro Supply Chain’s scale and global footprint to expand your reach
Metro Supply Chain is the largest privately-owned supply chain solutions company in Canada, managing more than 22.5 million square feet in over 190 sites across North America and the United Kingdom.
22.5M
square feet of warehousing
30B+
goods handled annually
190
sites operated from 6 countries
7M
last-mile deliveries in North America each year
9K
team members
1B+
products units fulfilled in 2025
22.5M
square feet of warehousing
30B+
goods handled annually
190
sites operated from 6 countries
7M
last-mile deliveries in North America each year
9K
team members
1B+
products units fulfilled in 2025
Frequently asked questions about Ottawa 3PL fulfillment
Can Metro Supply Chain support government and public sector logistics projects?
Does Metro Supply Chain have a fulfillment centre in Ottawa?
Yes, Metro Supply Chain operates multiple fulfillment centres across Ottawa, and the Southern Ontario region. These facilities are part of our national network and offer full-service 3PL capabilities tailored for ecommerce, retail and B2B distribution.
Where can Metro Supply Chain ship to from its Ottawa location?
From Metro Supply Chain's Ottawa-area facilities, we ship across Canada and into the United States. Our strategic location enables fast, cost-effective delivery to major urban centres, including Toronto, Montreal, Calgary, Vancouver and cross-border destinations like New York and Vermont.
How fast is delivery from Ottawa?
Metro Supply Chain offers 1 to 4-day delivery across Canada, with expedited options available. Our smart routing and multi-carrier network ensure reliable, on-time delivery, even during peak seasons.
Does Metro Supply Chain support product returns management?
Yes, Metro Supply Chain supports returns management. Our reverse logistics services include returns processing, inspection, refurbishment and restocking. We also offer branded return experiences and sustainability-focused solutions.
.Can Metro Supply Chain handle branded or custom packaging?
Yes, Metro Supply Chain supports custom packaging, kitting and assembly tailored to your brand. Whether it’s seasonal bundles, promotional inserts or eco-friendly packaging, we help you deliver a memorable unboxing experience.
How does an Ottawa fulfillment centre benefit my business?
An Ottawa fulfillment centre gives your business a strategic edge by placing your inventory closer to customers across Eastern Ontario and Quebec, which shortens delivery times and reduces shipping costs. Ottawa is close to major transport corridors, metropolitan centres and Canada's largest logistics hubs.
What industries does Metro Supply Chain serve?
We serve a wide range of industries, including:
- Government and public sector
- Ecommerce and retail
- Consumer goods
- Healthcare and medical devices
- Automotive and industrial
- Food and beverage
- Technology
Want to know more?
Looking for a package? Contact us here