Wellness fulfillment services
Simplify your healthcare, wellness and beauty fulfillment
As an experienced third-party logistics (3PL) partner, we offer customized, agile fulfillment solutions that meet the stringent standards of today’s health, wellness and beauty industries. From inbound to final-mile, we support cosmetics, natural health products, OTCs, medical devices, and more with precision, compliance and care.
Healthcare 3PL
Expert 3PL services for healthcare, wellness and beauty brands
Streamline your operations with an end-to-end healthcare 3PL fulfillment partner. Our Health Canada-licensed, GMP-certified facilities offer secure storage, efficient management and regulatory-compliant distribution for cosmetics, medical devices and wellness products, ensuring safety and quality at every step.
Healthcare, wellness and beauty fulfillment specializations
Natural health products (NHPs) fulfillment
Safeguard the integrity of your items with a 3PL provider skilled in managing natural health products and consumables through our climate-controlled facilities, quarantine zones and specialized storage areas.
Cosmetics fulfillment
As your beauty logistics provider, we consistently deliver an outstanding customer experience with tailored packaging and kitting solutions designed for sensitive items, adaptable to the growth and changes of your business.
Pharmaceuticals and regulated drug products fulfillment
Ensure the safe, compliant transport of your pharmaceuticals from our GMP-certified facilities, which help reduce the risk of loss or contamination.
Medical device logistics
Trust Metro Supply Chain to safely handle the distribution of your valuable medical products. Our expert teams always deliver, install, assemble and configure your items with care.
Compliant health, wellness, beauty fulfillment services
Navigating the journey to market can be daunting. Tap into our extensive capabilities and expertise for a seamless, secure and transparent experience.
Health Canada compliance
Utilize our comprehensive supply chain network, which includes Health Canada licensed and GMP-certified facilities equipped with temperature control and humidity monitoring.
Licensing, labelling and packaging
Streamline your operation with an in-house solution that reduces extra handling and transportation costs and minimizes the risk of product loss or errors.
Robust quality assurance systems
By fully adhering to Canadian regulations, our internal quality assurance protocols, along with distinct zones for returns and quarantines, ensure superior quality control and successful inspections upon receipt.
Kitting operations
Deliver an exceptional unboxing experience for your customers through our technology-driven kitting operation, engineered to meticulously manage high-volume specialized products with precision and care.
GMP, DEL, MDEL, pick-pack and co-pack
Ensure your products adhere to the quality standards needed for sale in Canada. Our B2C fulfillment processes follow Good Manufacturing Practices, and we have the required Drug Establishment and Medical Device Establishment licenses.
Resiliency & scalability
Adapt to changing product demand with our strategic planning, flexible B2C fulfillment solutions and contingency planning. We create solutions tailored to your logistics needs that will evolve with your business.
Supporting health, wellness and beauty retailers with progressive technologies
Transparent reporting and end-to-end visibility
Benefit from our intuitive business intelligence tools to obtain real-time insights on inventory levels, order statuses, fulfillment rates and shipment tracking for more informed decision-making.
Simplified integrations and best-in-class automation
Reduce risks and enhance production capacity with our advanced technologies, including tools, integrations and automation, which are designed to streamline your operations.
End‑to‑end health, wellness and beauty logistics solutions
Ecommerce order fulfillment
Leverage our comprehensive supply chain network, which encompasses Health Canada licensed and GMP certified facilities.
Inventory management
Internal quality assurance and regulatory assistance ensure operations adhere fully to Canadian standards.
Managed transportation services
Our comprehensive managed transportation services oversee every detail of your inbound and outbound logistics requirements.
White Glove services
In-house capabilities streamline operations, cutting extra handling and transport costs, and lowering the risk of product loss or errors.
Integrations & connectivity
Our extensive integration catalogue and framework accommodate various warehouse management and order management systems.
Coast-to-coast & across the border
Metro Supply Chain offers complete ecommerce logistics services for a seamless, integrated experience across the country and internationally.
Technical services
Delight customers with our quick and effective post-sales technical support, covering installation, maintenance and other services.
Reverse logistics
Let our experienced reverse logistics team handle all returns and disposals.
Frequently asked questions about healthcare, wellness and beauty fulfillment
What types of healthcare, wellness and beauty products does Metro Supply Chain handle?
Metro Supply Chain specializes in a range of healthcare, wellness and beauty products, including cosmetics, natural health products, OTCs, vitamins, dietary supplements, personal care products and medical devices.
How does Metro Supply Chain ensure regulatory compliance and quality?
Metro Supply Chain operates Health Canada–licensed and GMP-certified facilities, ensuring all processes meet strict regulatory requirements. Every step of storage, management and shipping is aligned with industry regulations to safeguard product integrity and consumer safety. Climate-controlled facilities, quarantine zones and secure storage protect sensitive items like consumables, natural health products and fragile beauty goods.
Does Metro Supply Chain have Health Canada and GMP-compliant facilities?
Metro Supply Chain holds Health Canada licenses and operates GMP‑certified facilities, ensuring compliance and quality for healthcare, wellness, and beauty products.
Does Metro Supply Chain hold DEL and MDEL licenses?
Yes. Metro Supply Chain’s fulfillment processes follow Good Manufacturing Practices, and we hold the required Drug Establishment and Medical Device Establishment licenses.
Does Metro Supply Chain offer specialized services like kitting and custom packaging?
Kitting and assembly: Metro Supply Chain provides scalable kitting solutions, assembling multiple items into ready‑to‑ship kits. This is ideal for subscription box fulfillment, promotional bundles or multi‑SKU orders.
Custom packaging: We design branded packaging programs that elevate the unboxing experience, including custom boxes, sampling solutions and premium personalization options.
Value‑added customization: Metro Supply Chain’s services include engraving, embroidery and apparel printing, helping brands deliver unique, personalized products.
How does Metro Supply Chain help brands scale?
Metro Supply Chain’s deep experience, flexible infrastructure and advanced technology allow you to scale quickly, whether you’re launching new products, expanding into new markets or managing seasonal demand.
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