What measures does Metro Supply Chain take to ensure the safety of the products?

Metro Supply Chain has robust quality management systems, including policies and procedures, training, risk management and continuous improvement programs to reduce waste, enhance customer satisfaction, improve overall business performance and guarantee your operations are fully compliant. Our GMP-compliant facilities are equipped with advanced temperature control and humidity monitoring systems to ensure products remain safe and effective throughout the storage period. Metro Supply Chain also boasts an in-house team of compliance and QA experts. This team ensures that all regulatory requirements are met and that the highest quality standards are maintained across all processes.

What is the difference between omnichannel fulfillment and multi-channel fulfillment?

While multi-channel fulfillment treats each sales channel as a separate entity with its own inventory and processes, omnichannel fulfillment connects all channels into one cohesive system. This allows for shared inventory, centralized order management, and flexible fulfillment options, giving customers a smooth, consistent experience no matter how they shop.

Can Metro Supply Chain handle international logistics and customs clearance?

Absolutely. Metro Supply Chain is fully equipped to manage international logistics and customs clearance. Our cross-border fulfillment services are designed to streamline global shipping, with expertise in customs documentation, regulatory compliance and efficient routing between Canada, the U.S. and the U.K.

What is EDI? Does Metro Supply Chain offer EDI-automated workflows?

EDI (electronic data interchange) is a digital system that allows businesses to exchange documents like purchase orders and invoices automatically, reducing manual errors and speeding up operations. Metro Supply Chain integrates EDI into its automation strategy, enabling streamlined workflows and real-time data exchange across its network.

How quickly can orders be prepared?

Thanks to advanced automation and predictive analytics, Metro Supply Chain can prepare orders with exceptional speed and accuracy. Our goods-to-person automation systems enhances our ability to deliver faster, more flexible fulfillment capabilities that match the evolving demands of the retail and ecommerce markets. Our facilities operate seven days a week, offering same-day and next-day delivery options for parcels and larger items.

How can I send inventory to Metro Supply Chain?

Metro Supply Chain offers flexible inbound logistics solutions tailored to your business needs. Inventory can be sent directly to our strategically located distribution centres, where it's scanned, sorted and stored using automated systems. Our onboarding process includes integration with platforms like Shopify for real-time inventory visibility.

What technology does Metro Supply Chain use?

Metro Supply Chain invests heavily in advanced technologies, including AutoStore goods-to-person automation systems, Robotic cranes and conveyor systems, Predictive analytics and AI-driven inventory management, Real-time tracking and visibility platforms. These innovations support high-density storage, faster picking and scalable fulfillment across our network.

How is storage pricing determined at Metro Supply Chain, and what factors affect the overall cost?

Metro Supply Chain offers tailored pricing based on factors like, Volume and type of goods stored, Duration of storage, Required services (e.g., climate control, kitting, packaging), Location and facility type. While exact rates vary, Metro Supply Chain’s high-density automation helps reduce overhead and optimize space usage, delivering cost-effective solutions for businesses of all sizes.

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Flexible warehouse storage

Flexible Ontario warehouse storage space

Ready to take your business to the next level? Discover flexible, GDP-certified warehousing and fulfillment solutions across Ontario, including London, Elora, Whitby and Brampton, designed to help you grow, adapt and reach your customers faster.

Explore our featured Ontario warehouses for lease below, which are part of a network spanning 60+ sites and over 10 million square feet.

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London, ON

Strategically situated just off Highway 401, our London facility offers 150,000 square feet of ISO 9001-certified space. This secure, controlled goods location features transloading, indoor and outdoor load and unload, and is outfitted with the latest automation, including radio shuttle systems, vertical lift modules (VLM) and automated guided vehicles (AGV). Warehousing capabilities include:

Distribution
Ecommerce fulfillment
Custom kitting
Dedicated fleet
Outdoor storage
Secondary packaging

Cross-docking
Returns
Pool distribution
Local transport
Freight consolidation

Total building sq. ft.

Pallet positions

Dock doors

Racked

Clear height

Ramps

Certified

Total building sq. ft.

Pallet positions

Dock doors

Racked

Clear height

Ramps

Certified

Total sq. ft. available

Pallet positions

Dock doors

LED lighting on motion detectors

Clear height

Drive-in ramps

Certified

Total sq. ft. available

Pallet positions

Dock doors

LED lighting on motion detectors

Clear height

Drive-in ramps

Certified

Total sq. ft. available

Pallet positions

Dock doors

LED lighting

Clear height

Drive-in ramp

On-site security check-in

Total sq. ft. available

Pallet positions

Dock doors

LED lighting

Clear height

Drive-in ramp

On-site security check-in

Elora, ON

This smart, cost-effective hub is designed for businesses ready to expand. With 90,000 square feet of bulk space and capacity for 9,000 pallets, this site is built for efficiency, featuring six dock doors to keep your logistics running smoothly. Flexible contract options, including racking for long-term needs, provide storage solutions tailored to your operations. Additionally, with a dedicated onsite workspace for your team, integration is seamless, giving you the space, speed and savings to outperform the GTA market.

Total sq. ft. available

Pallet positions

Dock doors

Total sq. ft. available

Pallet positions

Dock doors

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Flexible warehouse storage

Flexible Ontario warehouse storage space

London, ON

150,000

up to 7,000

7

Bulk & racked

5%

45 ft.

7

ISO 9001

150,000

up to 7,000

7

Bulk & racked

5%

45 ft.

7

ISO 9001

Whitby, ON

50,000

5,000

6

Unracked

100%

210 ft.

2

GDP & Energy Star

50,000

5,000

6

Unracked

100%

210 ft.

2

GDP & Energy Star

Brampton, ON

60,000

6,000

3

Bulk space

100%

40 ft.

1

24-hr

60,000

6,000

3

Bulk space

100%

40 ft.

1

24-hr

Elora, ON

90,000

9,000

6

Bulk space

90,000

9,000

6

Bulk space

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